Process Analysis and Improvement Consultancy
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Purpose
It is not sufficient for organizations to achieve “successful results” within a specific period; what truly matters is the sustainability and assurance of these outcomes. This can only be achieved through the proper design and management of the processes that lead to such results. Otherwise, critical questions arise:
- Were the achieved successes sustainable or merely coincidental?
- Did they result from environmental factors, or were they driven by individual efforts?
Without clear answers to these questions, the continuity of success cannot be guaranteed.
ith this perspective, the purpose of the Process Analysis and Improvement Consultancy is to identify the main and critical sub-processes that influence the organization’s key business results—such as production, sales, supply, planning, inventory, human resources, and finance. These processes are examined step by step through the process mapping method, analyzed in detail in terms of quality, cost, time, standards, and other performance indicators, improvement areas are identified, and ultimately, the ideal process flows are designed.
Process
Within the scope of this work, a Process Analysis and Mapping Training is first provided, covering both the theoretical framework and practical application.
The organization’s main processes are then defined using the SIPOC method (Supplier, Input, Process, Output, Customer).
Each process is subsequently examined individually (and, if necessary, divided into sub-processes) to create a Current Process Map (As-Is) for each.
Afterward, the identified issues are listed, along with proposed solutions and responsible parties. If there is a need for standardization (procedures), the scope is outlined and scheduled. The Key Performance Indicators (KPIs) for the process are determined, and reporting formats are proposed. Finally, the Target (To-Be) Process Map is developed.
Process maps visually depict every activity performed within a process and by whom, step by step. For each activity, factors such as “duration,” “defects/errors,” “losses/waste,” and “problems” are identified. It is also determined whether a standard (procedure) exists for that activity.
Outputs
Current (As-Is) Process Maps
Process KPIs and Sample Reporting Formats
Benefits
Achieving process standardization, ensuring traceability and reportability of process performance
Eliminating process-related issues and inefficiencies, leading to improvements in time, quality, and cost
Transitioning to high-performance process designs that ensure the sustainability of successful business outcomes
